Privacy information
How we handle the personal information you send us through this website.
Draft awaiting review
This privacy information is a working draft. It has not yet been completed or reviewed and should not be relied on as a final policy. Highlighted items are still to be confirmed.
Who we are
This website is operated by [Owner to confirm: legal entity name], trading as Matthews Creative.
Registered address: [Owner to confirm: registered address].
[Owner to confirm: ICO registration number, or confirmation that registration is not required]
To contact us about privacy: hello@matthewsjay.com
What we collect
When you send an enquiry through our contact form we receive:
- your name and email address;
- your company name and website, if you choose to give them;
- the project type, indicative budget and timing you select, if any;
- the project summary you write.
Please do not include sensitive personal information in your project summary.
How we use it
We use the information only to reply to your enquiry and to discuss a possible project with you. We do not add you to a mailing list or sell your information.
Lawful basis: [Owner to confirm: the lawful basis relied on, for example legitimate interests in responding to enquiries, or steps taken at your request before entering into a contract].
Who processes it
Enquiries are sent to us by email using Resend, an email delivery service, and stored in our email inbox. This website is hosted by [Owner to confirm: hosting provider], which may keep short-lived technical logs such as IP addresses for security and reliability.
Some of these providers may process data outside the UK. [Owner to confirm: international transfer safeguards for each provider].
How long we keep it
We keep enquiry emails for [Owner to confirm: retention period], unless they lead to a project, in which case they are kept with the project records.
Cookies and analytics
This website does not currently set cookies or use analytics or advertising trackers. If that changes, this page will be updated and, where required, we will ask for your consent first.
Your rights
Under UK data protection law you can ask to access the personal information we hold about you, and ask us to correct or delete it, restrict or object to how we use it, or transfer it. To make a request, contact us using the details above.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.
Changes
Last updated: [Owner to confirm: date of approval].